Job Title: Finance Coordinator III
Location: Painted Post, NY
Duration: 04+ Months
Job Description:
Finance Coordinator III of the CSS NA OTC Team is responsible for day-to-day issue resolution, escalations, distribution of the team's daily responsibilities, SLA management, assisting through KPI/KRI's, and supporting the Order to Cash Manager to achieve stream objectives.
Day to day responsibilities:
Assist in Cash Application, Billing, Collections for all integrated NA Businesses.
Work with all integrated NA Customer Service/Commercial groups to ensure business expectations are being met.
Reconciliation of the Bad Debt Reserves.
Responsible for communicating and resolving issues with customers at various levels of their organizations.
Responsible for collection management and resolution of outstanding invoices.
Responsible for assisting the groups to achieve & maintain compliance with established policies & procedures with discretion to make minor (documented) revisions to respond to atypical situations.
Supports ongoing operations through review logs and reports from colleagues and team members.
Prepare monthly reports on status of major past due accounts for Credit Manager.
When required, answer inquiries from reporting agencies, other businesses, and credit groups.
Assist in distribution of daily activities and assessing output to ensure efficient & effective operations.
Performs daily ongoing operational tasks of organization.
Ensures that work targets and schedules are met.
Implement solutions to deal with schedule delays and inform manager of actions taken.
Flexible work schedule is expected.
Ensure that all necessary SOPs are completed, accurate, and updated as needed.
Routine work is reviewed on a regular basis and all deviances are cleared for soundness of judgment.
Supports the CSS 2025 Vision
o Always be ready to support earning's evolving businesses.
o Eliminate 100% manual processing of today's standard service transactions.
o Be a thought leader in digital transformation leading with DSaaS - in and out of Clients
Champions capabilities (Chatbot, RPA, DAaR, PEx/BPE, etc.) to improve efficiency and effectiveness of processes served
o Show intellectual curiosity and eagerness to learn taking initiative to develop business knowledge and understanding of relevant technologies, tools, and systems
o Embrace change keeping an open mind to process improvements
Travel Requirements (please note if international): None
Hours of work/work schedule/flex-time: 40+
Required Skills:
1. Strong Analytical skills
2. Team player
3. Demonstrated ability to delegate work
4. Ability to act under pressure in a fast-paced environment
5. Attention to detail, accuracy, process-oriented and organized
6. Ability to be comfortable interacting and communicating with all aspects of the business, including senior management of other companies.
Desired Skills:
1. Knowledge of Credit and Collection
2. Supervisory experience
3. Ability to act on initiative
4. Ability to embrace change
5. Ability to be proactive in dealing with Customers.
Education and Experience:
Required Education: BS Degree (Preferably in Finance, Economics, or Accounting)
Required Years and Area of Experience (minimum required for consideration): 1-2 years
Software Knowledge:
1. PeopleSoft GLOBAL AR
2. SAP/S4Hana
3. Excel
4. Word
5. Salesforce
